Naod Michael
New file10.17.26

Naod Michael

IT analyst  ·  Temco Logistics

I trace problems to the root, automate the work nobody should be doing by hand, and ship the systems the business runs on.

02  ·  Impact, measured

The Evidence

E-01
507,000+

vulnerability instances closed the same day the fix landed

507K closed~523K credited
E-02
43%to80%

devices patched in one day

751 > 1,389of 1,728
E-03
46%

of open vulnerabilities came from 97 abandoned machines

6% of fleet46% of vulns
E-04
15,461

CVE instances contained and root-caused

7 endpoints16.5% of exposure
E-05
122

automated tests that caught 3 bugs standard testing missed

3 bugs caught122 tests

03  ·  Selected work

Case Files

Case 01  ·  FlagshipClosed

Fleet-wide Chrome vulnerability exposure closed in one day

Problem

An EY security assessment flagged 529,644 Chrome vulnerabilities across 1,449 devices, 66% of everything it found. Two conflicting Chrome update rules in Workspace ONE pushed different versions to the same devices, and Chrome's built-in updater had silently stopped working on affected machines, in some cases for up to two years.

What I did

I removed the conflicting rules, cleaned duplicate and stale Chrome entries out of the device catalog, and put one enforced update policy in place fleet-wide. I delivered an executive brief to leadership.

80%

Same day, devices on the fixed version went from 751 to 1,389 (43% to 80% of the 1,728 targeted), closing roughly 507,000 of the ~523,000 credited vulnerability instances.

Case 02  ·  ArchitectureRoot cause found

Workspace ONE architecture gap: 46% of fleet vulnerabilities traced to 97 abandoned machines

Problem

A Workspace ONE Windows Update profile was reaching 130 of 1,737 devices. The cause was architectural, not a misconfiguration.

What I did

A test profile proved CSP and OMA-DM profiles only reach the 123 UEM Managed endpoints, while ADMX profiles through Intelligent Hub reach all 1,730. Every OMA-DM profile in the tenant had been covering 7% of the fleet, and Intune is the real MDM authority for 1,608 devices. I joined CrowdStrike Falcon, Intune, Entra ID and Workspace ONE data to classify all 1,696 Windows endpoints, then delivered an executive brief, a training guide, and a workbook splitting the 107 machines worth retiring from the 328 still in daily use.

97

97 abandoned computers, 6% of the fleet, were generating 46% of the 171,307 open vulnerabilities. 160 staff held 357 computers between them, one person nine.

Case 03  ·  Cloudflare WorkersShipped

Rebuilt Pheme on Cloudflare Workers with a zero-loss cutover

Problem

The company's live-call dashboard needed a full rebuild on Cloudflare Workers, a stateless, event-driven runtime where the old Node.js assumptions do not survive.

What I did

I reworked process lifecycle, storage, scheduling and WebSocket transport around how Workers actually execute, keeping every business rule intact. I stood up Durable Object state, KV storage, and Cloudflare Access with Entra ID SSO, and wrote a 122-test suite that runs against the live Workers runtime.

158

The suite caught 3 runtime-specific bugs standard testing never would have. The cutover lost nothing: live-call visibility stayed continuous across 158 locations doing 10,000+ calls a day.

Case 04  ·  ContainmentContained

15,461 CVE instances contained on 7 endpoints

Problem

Seven endpoints carried 15,461 CVE instances: 16.5% of total fleet exposure on 8% of machines, 2.25x the fleet norm. 357 of those CVEs existed nowhere else.

What I did

I applied reversible containment controls per playbook first, then traced the root cause: seven devices that never finished decommissioning, five of them superseded hardware.

7/7

All seven endpoints contained with reversible controls. The real finding was the broken decommissioning process, packaged into an executive summary for director review.

04  ·  On file

Credentials

05  ·  In service

Builds

Pheme

A live-call operations dashboard on Cloudflare Workers covering 158 locations doing 10,000+ calls a day.

Internal
Entra ID gated

New user provisioning

A self-service form that turns one Slack approval into a finished Microsoft 365 account: license and groups set by role from 56 roles, a Dialpad line with caller ID, and a one-time sign-in pass for the manager. It passed 65 of 65 API checks before go-live.

Live
Entra ID gated

Peak equipment requests

I replaced a broken Power App in one day: peak season phone and scanner requests with Slack approval, an automatic SysAid ticket for IT, and return reminders 7 days before each rental ends.

Live
Entra ID gated

Printer provisioning chatbot

A self-service flow that adds the right printer to your device in one chat exchange, triggering scripts across Workspace ONE, Domotz Pro and Power Automate.

In progress

Caller ID automation

A Dialpad API script that set department-matched caller ID for every office and warehouse clerk line in one sync.

Live

06  ·  Line open

Make Contact

Future employers  ·  Temco leadership

Emailnmichaelcyber@gmail.com
LinkedInlinkedin.com/in/naodmichaelOpen